Privacy Policy

This Privacy Policy explains how Nomini Casino collects, uses, stores and protects information when you visit our website, create an account, use our services or contact us. It is intended for players in Australia and should be read together with the website’s Terms and Conditions and other applicable policies. We aim to handle personal information responsibly, transparently and only for legitimate business, legal, security and service purposes.

Nomini Casino operates under a licence issued by the Anjouan Gaming Authority (Comoros), reference number ALSI-202411077-FI2, and protects all connections with SSL encryption.

Information we may collect

When you use Nomini Casino, we may collect information that identifies you, relates to your account or helps us operate the website. The information collected depends on how you interact with the service, the features you use and the checks that are required before or during play. Some information is provided directly by you, while other information may be collected automatically when you use the website.

Account and contact information

This may include your name, date of birth, residential details, email address, telephone details, username, password and other information used to create or maintain your player account. We may also record your preferences, communications with our support team, account settings and information you provide when requesting help.

Identity and verification information

To help confirm your identity, age and eligibility to use gambling services, we may request verification documents or other supporting information. This can include identity documents, proof of address, photographs or information needed to complete account and security checks. We may also receive information from service providers that help us verify identity, prevent fraud and protect the website.

Payment and transaction information

We may collect details about deposits, withdrawals, wagers, winnings, account balances, transaction history and payment status. Payment providers may process payment details on our behalf. Where appropriate, we may receive confirmation or limited transaction information rather than complete payment card details. We use this information to process transactions, maintain accurate records, investigate unusual activity and provide account support.

Technical, device and usage information

When you visit or use the website, we may collect information such as your IP address, browser type, operating system, device identifiers, language, time zone, pages viewed, links used, session information and approximate location based on technical data. We may also record information about how you interact with the website, including login activity, error reports and security events.

Information from other sources

We may receive information from payment, identity verification, fraud prevention, technology, analytics or customer support providers. We may also receive information when you communicate with us through the website or other available channels. We expect information received from service providers to be handled in accordance with applicable requirements and contractual safeguards.

How and why we use information

We use personal information for purposes connected with providing and managing Nomini Casino services. We seek to use information fairly and in a way that is reasonably expected for the purpose for which it was collected. Depending on the circumstances, our purposes may include the following:

Creating, verifying, operating and maintaining your player account.
Providing games, account features, customer support and other requested services.
Processing deposits, withdrawals and other account transactions.
Confirming identity, age and eligibility, and carrying out customer verification checks.
Detecting, preventing and investigating fraud, money laundering, account misuse, collusion, cyber threats and other suspicious or unlawful activity.
Protecting the security, availability and integrity of the website, systems and player accounts.
Managing responsible gambling tools, account restrictions and safety-related requests where applicable.
Communicating with you about your account, transactions, service updates, security matters and support requests.
Sending marketing or promotional communications where permitted and where you have provided the required permission or have not opted out, as applicable.
Understanding website use, improving performance, testing features and developing better services.
Keeping records, responding to complaints and enforcing our Terms and Conditions.
Meeting applicable legal, regulatory, tax, accounting, court or law enforcement requirements.

We may use automated tools to help identify unusual activity, security risks or information that requires review. These tools may support decisions about verification, account security or transaction monitoring. Where appropriate, matters may be reviewed by trained personnel, and you may contact us if you have a question about how your information has been used.

Sharing information

We may share information with organisations that help us operate the website and deliver services. These may include payment processors, identity and age verification providers, fraud prevention services, technology providers, hosting and security providers, customer support teams, analytics providers and professional advisers. We may also disclose information where necessary to comply with a legal requirement, respond to a lawful request, protect our rights or the safety of players, investigate suspected wrongdoing, or support a business change.

Service providers may process information in Australia or another country. Where information is handled outside Australia, we take reasonable steps to use appropriate arrangements and safeguards, subject to applicable privacy requirements. We do not sell personal information as a standalone product.

Cookies, security and retention

Cookies and similar technologies

Nomini Casino may use cookies and similar technologies to keep you signed in, remember preferences, support essential website functions, maintain security, understand website performance and improve your experience. Some cookies may be placed by service providers that support analytics, payment, security or other website functions. Cookies can contain information about your browser, session and use of the website, but they do not necessarily identify you by name.

You can manage, restrict or delete cookies through your browser settings. If you disable certain cookies, some website features may not work correctly or may be unavailable. Your browser may also offer controls for blocking third-party cookies, clearing stored information and receiving notifications before cookies are accepted. Your choices may need to be repeated if you use a different browser or device.

Security measures

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, encryption or secure transmission methods, monitoring, backups and staff or provider security procedures. No website, network or electronic transmission can be guaranteed to be completely secure, so you should keep your login details confidential and contact us promptly if you believe your account has been compromised.

How long information is kept

We keep personal information for as long as it is reasonably needed for the purposes described in this Privacy Policy, including account administration, security, dispute handling, reporting and service improvement. Some records must be kept for a period required by law even after an account is closed. The length of time depends on the type of record and the reason it was collected. When information is no longer required, we may securely delete it, destroy it or anonymise it, subject to technical, legal and operational considerations.

Children and ineligible users

Nomini Casino is intended only for people who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from children or people who are not eligible to use the service. If you believe that a child has provided personal information, please contact us so that the matter can be reviewed and appropriate steps can be taken.

Your privacy rights and how to contact us

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights may be subject to identity checks, legal exceptions, record-keeping duties, security requirements or other valid limitations. We will handle requests fairly and aim to respond within a reasonable timeframe.

Requests you may make

Access your personal information and receive an explanation of how it is used.
Request correction of information that is inaccurate, incomplete or out of date.
Request deletion of your personal information where there is no valid reason for us to continue holding it.
Withdraw consent to marketing communications or change your marketing preferences.
Ask questions about the collection, use, sharing or protection of your information.
Raise a privacy concern or make a complaint about the way your information has been handled.

How to exercise your rights

To request access, correction or deletion of your data, withdraw consent to marketing, or ask a privacy question, contact us at support@nomini-casino.click. Please describe your request clearly and provide enough information for us to locate the relevant account or records. We may ask you to complete an identity verification step before providing information or making changes, particularly where the request concerns account security or sensitive records.

You can usually stop promotional emails by using the unsubscribe option included in the message or by contacting us. Withdrawing consent to marketing will not necessarily stop essential service messages, such as account, security, transaction or policy communications. Deleting information may also affect our ability to provide services, maintain account records or meet legal obligations, and some information may need to be retained despite a deletion request.

Policy updates

We may update this Privacy Policy from time to time to reflect changes to the website, services, technology, legal requirements or our information-handling practices. The updated version will be made available on this page with its effective date or other relevant notice where appropriate. We encourage you to review this page periodically. If a change is significant, we may provide additional notice through the website or by another suitable communication method.

By continuing to use Nomini Casino after an updated Privacy Policy is published, you acknowledge the information provided in the revised policy, subject to any rights or choices available to you under applicable privacy requirements.